Privacy Policy
# Privacy Policy
Last updated: January 07, 2026
## 1. Introduction
Cellmatrix Hightech Systems ("we", "us", or "our") operates the website https://ceilmatrix.com (the "Website").
This Privacy Policy informs you about how we collect, use, disclose, and protect your personal information when you visit our Website.
We are committed to protecting your privacy and processing your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) where applicable.
By using the Website, you agree to the collection and use of information in accordance with this Policy.
## 2. Data Controller
Cellmatrix Hightech Systems is the data controller responsible for your personal data.
Contact: info@ceilmatrix.com
## 3. Information We Collect
We may collect the following types of information:
### a) Information You Provide Directly
- Name, email address, company name, and message content when you use our contact form or send us an email.
- Any other information you voluntarily submit to us.
### b) Automatically Collected Information
- Technical data: IP address, browser type and version, time zone setting, operating system, and device information.
- Usage data: Pages visited, time spent on pages, referring website, and other statistics.
We collect this data using cookies and similar technologies (see Section 6).
## 4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve the Website and user experience.
- To analyze Website usage and performance.
- To detect and prevent fraud or technical issues.
- To comply with legal obligations.
## 5. Legal Basis (for EU Users under GDPR)
We process personal data based on:
- Your consent (e.g., contact form submission).
- Our legitimate interests (e.g., website analytics, security), provided these are not overridden by your rights.
- Compliance with legal obligations.
## 6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance functionality and analyze usage.
We may use:
- Essential cookies (necessary for the Website to function).
- Analytics cookies (e.g., Google Analytics or similar tools) to understand how visitors use the Website.
You can manage cookie preferences through your browser settings or via our cookie banner (if implemented).
## 7. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Service providers (e.g., web hosting, analytics providers) who are contractually obligated to protect your data.
- Authorities when required by law.
## 8. International Data Transfers
Your data may be processed in countries outside your residence (including outside the EU/EEA). We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for such transfers.
## 9. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law.
Contact form submissions are kept for a reasonable period to handle inquiries and for customer relationship purposes.
Technical logs are retained for security and troubleshooting.
## 10. Your Rights
Depending on your location, you may have the following rights:
- Access, rectify, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority (EU users).
California residents may have additional rights under the CCPA.
To exercise your rights, contact us at info@ceilmatrix.com.
## 11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.
## 12. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their privacy practices.
## 13. Children's Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal data from children.
## 14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Continued use of the Website after changes constitutes acceptance of the new Policy.
## 15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Thank you for trusting Cellmatrix Hightech Systems.